Ennovative Solutions Group LLC
Effective Date: September 2, 2026
Website: ennovativesolutiongroup.com
Ennovative Solutions Group LLC (“Ennovative Solutions Group,” “ESG,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, communicate with us by telephone, text message, email, social media, chatbot, or AI-powered communication system, or otherwise use our services.
Depending on how you interact with Ennovative Solutions Group, we may collect information including:
First and last name
Email address
Telephone number
Mailing address
Business information
Information submitted through website forms
Appointment and consultation information
Communication preferences
SMS and telephone communication history
Information voluntarily provided during conversations
Technical information such as IP address, browser type, device information, and website activity
Information reasonably necessary to provide services you request
When financial, credit, funding, or other sensitive information is necessary to provide a requested service, additional disclosures, authorizations, agreements, or privacy protections may apply.
We may use information we collect to:
Respond to inquiries and requests
Schedule appointments and consultations
Provide information about our services
Deliver services requested or purchased by customers
Provide customer support
Send appointment confirmations and reminders
Communicate through telephone, SMS, email, chatbot, or other authorized channels
Follow up with prospective and existing customers
Operate and improve our website, CRM, automation systems, and customer experience
Maintain business and communication records
Prevent fraud, misuse, or security incidents
Comply with applicable laws and legal obligations
If you provide your mobile telephone number and consent to receive SMS communications, Ennovative Solutions Group may send you messages relating to your inquiry, appointments, services, customer support, account activity, and, where permitted by your consent, promotional communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers when necessary to deliver communications or operate services on our behalf, subject to appropriate restrictions and applicable law.
When you provide your telephone number and appropriate consent, we may contact you regarding inquiries, appointments, requested services, customer support, and other communications you have authorized.
Depending on the service being used, communications may involve automated technology or AI-assisted systems.
Where required by law, appropriate consent will be obtained before automated or marketing communications are initiated.
Ennovative Solutions Group may use artificial intelligence and automated technologies to assist with customer communications.
These technologies may help us:
Answer frequently asked questions
Route inquiries
Schedule appointments
Provide general information about our services
Follow up on inquiries
Assist customer-service representatives
Organize information submitted by customers
AI-generated communications are intended to support our operations and customer service and should not be interpreted as legal, financial, tax, or professional advice unless specifically stated otherwise.
We may use third-party technology providers to operate these systems. Information processed through these providers is subject to contractual, technical, and organizational safeguards appropriate to the services being provided.
We may use third-party technology providers to operate our business, including customer relationship management platforms, communications providers, scheduling systems, payment processors, website hosting providers, analytics services, automation platforms, and AI technology providers.
These providers may process information on our behalf when necessary to perform services for Ennovative Solutions Group.
We do not authorize service providers to use customer information for purposes unrelated to providing their contracted services to us except where permitted or required by law.
Some Ennovative Solutions Group services may involve credit education, credit-related services, business funding preparation, financial readiness, or related services.
When information relating to credit or finances is collected, it will be used only as reasonably necessary to provide requested services, fulfill contractual obligations, comply with applicable law, or perform activities authorized by the customer.
Nothing contained on our website, in automated communications, or in AI-generated communications constitutes a guarantee of a particular credit score, credit-report deletion, loan approval, funding amount, interest rate, or other financial result.
We may share information with service providers that help us operate our business, including providers supporting:
Website hosting
Customer relationship management
Telephone and SMS communications
Email communications
Scheduling
Payment processing
Artificial intelligence and automation
Data storage and security
Analytics
Professional and legal services
We may also disclose information when required by law, court order, regulatory request, or when reasonably necessary to protect our company, customers, property, or legal rights.
We do not sell personal information for monetary compensation.
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, remember preferences, improve functionality, measure marketing performance, and improve the customer experience.
Browser settings may allow you to restrict or disable certain cookies.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No internet transmission or electronic storage system can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security.
We may retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.
Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
Depending on applicable law, you may have rights relating to your personal information, including the ability to request:
Access to certain information we maintain about you
Correction of inaccurate information
Deletion of certain information
Information about how your data is used
Withdrawal of certain communication permissions
You may also unsubscribe from marketing emails using the unsubscribe instructions included in those communications and opt out of SMS communications by replying STOP.
Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website or marketing systems.
If we discover that information from a child has been collected improperly, we will take reasonable steps to remove it.
Our website or communications may contain links to third-party websites or services. Ennovative Solutions Group is not responsible for the privacy practices or content of independently operated third-party websites.
We encourage users to review the privacy policies of those services before providing personal information.
We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or applicable requirements.
Updates will be posted on this page with a revised effective date.
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Ennovative Solutions Group LLC
Website: ennovativesolutiongroup.com
Additional contact information may be provided on our website.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or communications infrastructure, is permitted as necessary to provide requested services. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
By submitting information through our website or other authorized forms, you acknowledge that you have reviewed this Privacy Policy. Where you separately provide consent to telephone, SMS, email, or automated communications, Ennovative Solutions Group may contact you in accordance with that consent and applicable law.